Terms of Service

1. Acceptance of Terms

Welcome to Laiq Bags. These Terms of Service ("Terms") govern your use of our website www.laiq.shop and our services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Description of Service

Laiq Bags is an e-commerce platform that sells premium bags and accessories. Our services include:

• Online shopping for bags and accessories
• Customer account management
• Order processing and fulfillment
• Customer support services
• Payment processing
• Shipping and delivery services

3. User Accounts

3.1 Account Creation

To access certain features of our website, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Google OAuth Integration

We offer Google OAuth sign-in for your convenience. By using this feature, you agree to:

• Google's Terms of Service and Privacy Policy
• Allow us to access your basic Google account information
• Understand that we only use this information for account creation and authentication

4. Products and Pricing

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

4.2 Pricing

• All prices are listed in Indian Rupees (₹)
• Prices are subject to change without notice
• Prices do not include applicable taxes, shipping, or handling fees
• We reserve the right to correct pricing errors

4.3 Availability

Product availability is subject to change. We reserve the right to discontinue any product at any time and to limit quantities.

5. Orders and Payment

5.1 Order Process

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.

5.2 Payment Methods

We accept payments through:

• Credit and debit cards
• Net banking
• UPI payments
• Digital wallets
• Other payment methods as available

5.3 Payment Processing

Payment processing is handled by secure third-party providers including Razorpay and Stripe. We do not store your complete payment information.

6. Shipping and Delivery

6.1 Shipping

• We ship to addresses within India
• Shipping costs are calculated at checkout
• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery

6.2 Delivery

We will make reasonable efforts to deliver products within the estimated timeframe. Delays may occur due to circumstances beyond our control.

7. Returns and Refunds

7.1 Return Policy

• Returns must be initiated within 7 days of delivery
• Products must be in original condition with tags
• Custom or personalized items are not returnable
• Return shipping costs are the customer's responsibility

7.2 Refunds

Refunds will be processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.

8. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to access our website

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Laiq Bags or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website, to understand our practices.

11. Disclaimers and Limitations

11.1 Disclaimers

Our website and services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 Limitation of Liability

In no event shall Laiq Bags be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

12. Indemnification

You agree to indemnify and hold harmless Laiq Bags and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: